Terms and Conditions

Legal Information

Article 1.Booking and Payment

An online booking is a request and does not charge you anything. It becomes firm only once Cap Isa confirms it in writing. Payment terms and deadline are agreed at that point. Cheques are not accepted.

Article 2.Cancellation Policy

More than 7 days before departure: full refund. Less than 7 days before departure: no refund. Unforeseen circumstances (illness or accident with supporting documentation): full refund. Boat unavailability or mechanical issue: full refund. Cancellation by Cap Isa: full refund.

Article 3.Weather Conditions

If weather conditions are unfavourable, the cruise is rescheduled or cancelled at no extra charge. Anchorages depend on weather, wind, and swell conditions. The captain reserves the right to decide on destinations and apply safety protocols.

Article 4.Safety

No refund in cases of: violation of safety rules, failure to follow the captain's instructions, uncontrolled state of intoxication, or return to port required by the captain for safety reasons.

Article 5.Fuel

Fuel is included in the all-inclusive cruise fare. No additional fuel charges apply.

Cap Isa

Tamara — Virtual assistant

Hello! I'm Tamara, Cap Isa's virtual assistant. How can I help you?